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Hardware Support

As a HardwarePT customer you have seen the benefits that HardwarePT’s products bring to your plant. Now you can save valuable time and minimise the cost of downtime with HardwarePT’s Support Plan (H-Plan) ensuring a minimum risk environment throughout the lifecycle of your plant.

We also offer additional options to enable a customised Support solution for situations where standard support is not enough. H-Plan Options can be used to tailor your Support plan to meet your needs, giving you the right assistance when you need it most.

Features include:

• Support available via email and telephone
• Guaranteed 4 hour 1st response
• Escalation to supplier technical support
• Hardware Site Scan and Report